What is it you do?

 

Even though we consider ourselves good communicators, we find it hard to describe what we do. Partly because what we do varies according to the client and partly because much of our work is intangible and hard to measure (although we are getting better at putting value on it).

 

In short, clients hire us to build and implement a communications program that increases visibility and credibility for the company.  We typically lead with public relations and augment that with a range of digital marketing services depending on business objectives. 


So, our day-to-day activities vary based on the client however the core value we bring is our experience, intellect and ideas.   

 

We think before we act. We understand the value of a company's reputation and work to improve it with every communications tactic.  We know that it is the intangible aspects of a business that ultimately sets it apart - so helping companies build and manage their reputation and personality is core to what we do.


Other ways to express this: 

 

Every company has a personality and a reputation.  While these are intangible concepts, they are essential to all aspects of its operations and success.  

 

At our core we are a public relations firm that has morphed into a digital marketing agency.  We define marketing in a very broad way "“ starting with a communication strategy that supports the company's business goals and helps it elevate the value of the brand. 

 

Reputation is an intangible thing "“ it is the set of beliefs/opinions that are held about a person or company.

 

All companies have a personality, a voice, a feeling/projection they give to their audiences (which are normally: customers, investors, employees, potential employees, industry influencers, media, community, partners). You can choose to manage this or let it be created for you. 

 

How to think about Wired Island and what we do for clients.

 

Our clients have brilliant ideas/products/services that they are working hard to bring to the market.  Everyone inside the company is rallying around the same goals and focused on the same things.  When it comes to marketing and hiring an outside company to support your efforts - you want to know that they care as much about your business as you do. This is what you get when you partner with Wired Island.  We think about your business like you do and know how to become a seamless, effective extension of your team.  We know the value of working together to accomplish a common goal.  So, when you hire Wired Island you are bringing on board a group of communications professionals who will not only execute on marketing programs for you but will always be thinking about your business and how to move to the next level (even if it extends beyond our scope of expertise: marketing).


(Point here is clients hire WI not just to get a set of deliverables or activities "“ but for our experience and the thinking we put into our work for them)

 

What is the typical engagement model for working with WI?

 

We've been working in the service business for a long time and have had the most success with long-term business partnerships.  We like to boast that it is common for Wired Island to work with clients for decades (we worked with Xilinx for 17 years; Optomec for 13; Coventor for 9) and have had clients who have been repeats.  This speaks to our model, which is primarily relationship based.  Our clients all have a technical story and by working together with them on a consistent basis we are better able to fully understand all the nuances and build an effective narrative that builds and grows as the story develops.  


With this in mind "“ we prefer to engage with clients over a period of six months to a year, with the option to extend.  Based on the client's business goals, we identify the top one to three communications goals that guide our efforts and then establish more measurable KPIs.  From here we set a base monthly fee that enables us to provide consistent effort and service to the client (the fee is based on an estimated average level of support needed with the understanding that at times the service level may be somewhat higher or lower.  If/when the service level exceeds the estimated time by more than 15% we bill for this in addition to the monthly fee).  This provides both the client and us a predictable base for operations. Our base monthly fee starts at $4,000 USD. 

 

(I want to put a number here so we have a starting point and to rule out tire-kickers or clients that don't want to commit. Also if we put this on our site our existing clients will see it)

 

Why don't you work on a project basis?

 

We understand that projects are a good way to work for a lot of businesses "“ but the nature of what we do is hard to package into a one-time project.   We prefer to work over longer horizons so that we can build the relationships needed and achieve the most lasting results.  We can work on a project basis "“ especially if tangible goals and a scope of work is established.  

 

What does it take to be successful with Wired Island?

 

Wired Island measures its success by the success of our clients.  While we celebrate one-off wins and want to make sure we collectively learn by any misses "“ we see success as something that is continuously developing.  This means as our clients grow we grow and want to be able to continue to be part of the journey.   Success for us is working with clients over a 10 year or more period "“ helping the grow, evolve and dominate their category"¦

(my point here is that the partnership/relationship is how we judge and measure our success "“ while we like to get big hits "“ what we feel most proud of is the relationships we have).

 

What services do you provide?

 

Wired Island is a core team of communications professionals with backgrounds in PR and journalism that can also extend to a network of trusted consultants who specialize in other marketing domains.  However, before we put any marketing programs in place, we begin with the why?  We always lead with the why?  Why are you communicating what do you want to achieve? Why will anyone outside of the company care about what you have to say?  WIIFT (What's in it for Them). We know that you know what you want to say "“our job is helping you say it in a way that your key audiences care about.  With this background here is how we talk about the services we provide "“ they fall into three categories:   

 

(idea here is that we sell our thoughts/advice and experience as equal to our ability to execute these activities) 

Cheddar TV, a live-streaming business network, interviewed our client live from the floor of the New York Stock Exchange. In addition to being available on the streaming feed, the interview resulted in two different video recaps watched by their audience of saavy start-ups and businessmen and women. The interviewed covered Back Market's exponential growth and success in the US, as well as their overall mission to reduce e-waste and educate consumers on their reliable refurbished options.

Read the Full Article Here >

Next time you go to buy a cell phone - think about it and consider buying refurbished. This is the mission of our client Back Market. And, it's efforts to make all of us more conscientious consumers and supporters of the circular economy has won the company industry recognition. Back Market has earned the standing of number 2 on the 2019 Most Innovative Companies List in Europe. The list honors the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today's volatile world. Wired Island identified this opportunity last Fall and worked with our client to write and submit the application.

View the Full Article Here >

Wired Island introduced The Washington Post's tech columnist to Back Market in early 2019, during the release of their certified pre-owned collection. After a short conversation with our client, the journalist reached back out to arrange a review. Not only was Back Market included with major brands such as Apple, eBay, and Amazon, the headline and introduction to the article included much of the client's value and cause messaging around reducing waste.

Read the entire article and how they stacked up against the big brands here.

Advances in additive manufacturing have allowed for improvements in industries ranging from energy and aerospace to medical and automotive among others. Getting to tell these unique and interesting stories is one aspect of what makes our work with clients like Optomec so rewarding.

Optomec’s customer, University of Nebraska-Lincoln (UNL), is a great and recent example. UNL’s groundbreaking work to develop dissolvable metal components for medical implants with Optomec’s LENS system has caught the attention of the trade media and promises to bring far-reaching benefits to patients and their families.

When it comes to surgery and orthopedic needs, we’ve come a long way with technology but there is still much to be improved upon. These treatments are often invasive, costly and sometimes require multiple surgeries. The critical problem with current orthopedic implants is that the pins, plates and screws are made with titanium, stainless steel, or cobalt alloys, which are permanent and often have a high complication rate because they are still (causing “stress shielding”) and require removal with a secondary surgery, which is costly and places undue suffering on patients. This is the issue the UNL team has been addressing and is hoping to alleviate through the diverse capabilities provided by hybrid additive manufacturing.

UNL is using a LENS Hybrid Controlled Atmosphere System from Optomec to develop dissolvable magnesium components that have the potential to dramatically alter the design and manufacture of next-generation medical implants. With Optomec’s LENS, UNL is applying a hybrid additive manufacturing process to control the disintegration of medical fasteners and plates so they stay intact long enough to serve their purpose and then degrade away once the bone is healed.

Wired Island created a PR campaign around this story to get attention for this important research and Optomec’s powerful capabilities. Timed around the IMTS trade show enabled us to connect in person with many potential customers and journalists.

The campaign garnered attention key, relevant trade outlets. More than 25 articles were written in September alone including: Digital Engineering and 3DPrint.com. Coverage continued to trickle in over the months in technology trade press and verticals in the medical field. The story has resonated so much that journalists have continued to show interest in what Optomec and additive manufacturing can do for the medical field nearly a year after the initial announcement as shown in Materials Today and Additive Manufacturing.

In today’s fast-paced and competitive news cycle, it’s not common for a story to stick around for so long. We’re proud of the on-going results this campaign has garnered and continues to generate. For more on getting the most out of your media relations campaigns, visit our page.

Glossy, a leading fashion and beauty magazine, covered the impact of pop-up stores on the hair care industry. Through research and very customized pitching, Wired Island secured our client as a resource for the article, as well as an interview with Storefront customer Amika who utilized Storefront to find and launch their first pop-up store. The article took a look at the brand's strategy and the importance of physical retail for the digital native brand, a key pillar in the Storefront customer messaging. The client was quoted describing the process of identifying goals and matching up spaces; this concierge service is a top perk and differentiator for Storefront customers.

Prophesee had a busy Fall with the announcement of a new round of funding and the release of their Metavision sensor, the first industry-standard packaged chip that leverages Event-Based Vision technology, a significant advancement over traditional frame-based vision approaches. Wired Island has worked with Prophesee for several years and different phases of the company, and was excited to share the news about this next chapter.

The Wired Island team helped to develop the press release, media relations plan, social media content, and other announcement materials around the release of Metavision. The team regularly promotes the benefits around Prophesee's event-based vision approach, but this represented a major milestone for the entire computer vision industry in being available in an industry-standard package. Wired Island was able to arrange briefings the week prior to the announcement in various trade and tech publications such as EETimes. The news was even picked up by popular engineering blogs such as Image Sensors World and ChipsNWafers.com which called Metavision "Powerful Image Detection & Capturing Sensor For Next Generation Of Cameras".

Riding the momentum of the sensor release, Prophesee announced the closing of $28M in funding, bringing their total investment to date to $68M. The announcement was widely covered in French and English publications. The news was covered by printbroadcast, and even podcast outlets. The funding will allow the company to continue the commercialization and accelerate the industrialization of their solutions in key sectors. Coverage and round-ups continue to roll in around both events, and we are pleased to see Prophesee enjoy this additional recognition they have worked for many years to achieve.

If you have a product or funding announcement coming up, drop us a line, or read more about our media relations expertise.

This interview comes on the heels of a huge PR milestone for Synaptics: A feature on CNBC’s premier stock talk show, Mad Money hosted by Jim Cramer. With that, I wanted to sit down with Mike Sottak, who heads up the Synaptics account for Wired Island, o

Q: Before we get into the more important content of this interview, I am interested to know more about your relationship with Prophesee. How long have they been a client of yours? How has that relations

Client Spotlight: Botify

What Google Doesn’t Know About Your Website is Bad News for You: Botify Helps Improve Organic Search

  

If you’ve done a web search today – and who hasn’t – whether it’s to plan a trip or buy a new pair of shoes, you’ll appreciate what our client Botify does – it makes more of the web discoverable by search engines.  

We recently partnered with this French/NY-based start-up to announce its Series C funding round and have been so impressed to learn what Botify is doing in this space.  

 

Botify is addressing a little-known reality that up to 50% the web pages on a typical large company site are not indexed by Google. Imagine half of large websites are not being seen when someone does a relevant search. This represents significant lost opportunities for retailers, brands, travel providers, media companies – just about anyone that depends on their web site for revenue. No wonder why companies spent $47.5 billion on SEO related products and services in 2020.   

 

With more and more businesses shifting to a digital first strategy and websites growing in both volume and complexity, organic search has become a critical priority for all kinds of companies. Google estimates 80,000 searches are done per second and 15% of those searches are totally new queries!  Organic search drives 53% of web traffic today, eclipsing paid search which generates 30%.  

 

Botify provides a comprehensive suite of machine learning-enabled analytics and automation tools to make web sites more visible and drive more sales. Its enterprise SEO platform is used by more than 500 leading global companies across industries including e-commerce, travel, media & publishing, classifieds, and more, such as Expedia, Macy’s, Farfetch, Marriott, L’Oreal, Crate & Barrel, Conde Nast, Groupon, Github, Carvana, and The New York Times. And, it works closely with the major search engines and other internet infrastructure companies to ensure compliance with guidelines and best practices. 

 

Botify’s Series C funding was widely covered in feature-length articles, news pieces and syndicated stories in key news and trade press outlets including: Les EchosLe FigaroFortune’s Term Sheet,  INSIDERVenture BeatTechCrunchTech Crunch JapanYahoo Finance and BuiltinNYC. 

 

Positive press coverage of the funding helped increase visibility and momentum for Botify and established a solid foundation for building credibility with key audiences.  In fact, in addition to the funding news we were also able to secure additional media placements including this feature on Botify from E Commerce Times; a Q&A with Botify’s CEO in MarTechSeries and a thought leadership article in TechRadarPro. 

 

Needless to say, Wired Island is thrilled to work with Botify to help it gain more awareness for the big impact it is having on how companies improve organic search results. 

If you would like to read more articles on Botify, click here.

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